AM Human Resource

Experience:

2 - 4 Years

Location:

Mumbai, Mumbai Suburbs

Compensation:

Rupees 3,00,000 - 4,50,000

Education:

UG - Any Graduate - Any Specialization

 

PG - MBA/PGDM - HR/Industrial Relations

Industry Type:

Hotels/ Restaurants/Airlines/Travel

Role:

Training Mgr

Key Result Areas:

-Identify, develop and update the training needs for all services in the IFM division

-Plan and direct all trainings in terms of content, systems and policies

-Implement overall training strategy and calendar as evolved at Head Office

-Interact with clients periodically for their feedback on the performance of Sodexo employees

-Research different methods of training pertaining to different levels and groups of employees at sites and office

-Build relationships and liaise with partners or suppliers to provide external training

-Provide counselling services to all employees for training issues and requests

-Interact and coordinate with the personnel on-site as well as HR personnel to address all training-related issues

-Work closely with the support of all Zonal Managers to complete training programs successfully

-Communicate clearly with other departments to carry out projects effectively

-Complete and maintain training programs and projects within the approved budget and established time frame

-Analyze trends and data to ensure operationally sound training systems

-Update and write policies and procedures clearly and concisely in a timely manner

-Take initiatives to organize welfare activities and employee engagement programs to ensure ongoing growth and development of employees at all levels

-Set up of relationships and liaison with consultants, placement agencies and catering, engineering, hotel management schools for management trainees or apprentices

-Implement and follow-up of the training process and effectiveness

-Maintain confidentiality regarding all training material developed and used

Key Competencies:

-Minimum 2 years of training experience preferably in hospitality industry

-Maintain professional appearance at all times

-Ability to interact effectively in a tactful and professional manner

-Excellent spoken and written communication skills

-Ability to maintain the confidentiality and security of data and information

-Excellent negotiation and presentation skills

-Good comprehension skills

-Leadership, Management and Training skills

-Ability to think “out of the box”

-A Proactive attitude

-Achievement Oriented

-Excellent Interpersonal Skills

-Team working and collaboration

-Process oriented